Questions learners ask

It depends on the course. Free courses start the moment you press Enrol. Paid courses go through checkout. Some are covered by a subscription plan, and some are unlocked with a voucher code from an organisation. The course page always says which applies before you commit.

Yes. Instructors can mark lectures as previews, and those play without enrolling — often without an account at all.

A single-use code that unlocks one course. Organisations buy them in bulk for their teams. Redeem it from the Redeem page; each code works exactly once, so keep it to yourself until you use it.

You get every course your plan covers. The Pricing page lists what each tier includes. Courses outside your plan are still bought individually.

Yes. Watched time is recorded as you go and the course resumes where you stopped, on any device you sign in from. You never have to mark your place manually.

Yes — the Notes tab under the player. Notes are attached to the lecture and stamped with roughly where in the video you took them, so the list reads as bookmarks. They are private to you: nobody else can see them, including the instructor.

Under the player, in the Overview tab. Instructors attach notes, infographics and downloads to individual lectures; infographics are shown inline rather than hidden behind a download.

Yes. The whole platform is built for it, and your progress syncs across devices. There is a Day/Night switch in the header if you read at night.

Archive a course from the menu on its tile. Archiving only moves it out of your main list — it never removes your access or your progress.

On a graded course, 80% comes from working through the video lectures and 20% from coursework — the assignments and quizzes. That split is why finishing the lectures matters even if you find the quizzes easy.

It is accepted automatically a few minutes after you submit, and your course grade updates then. If your instructor marks it themselves first, their mark stands — automatic acceptance never overwrites real feedback.

Yes, unless the instructor limited attempts on that quiz. Your attempts are listed on the coursework page so you can see how you did each time.

The coursework page for the course — reachable from the Overview tab under the player. It lists every assignment and quiz, what you have done, and your grade so far.

When you complete the course. It is issued automatically — you do not request it — and emailed to you as a PDF as well as being available to download from My Certificates.

Every certificate carries a unique verification code. Anyone can enter it on our public verification page and see what was completed and when. No account is needed, which is the point: an employer can check it in seconds.

On a graded course, yes — the final grade is printed on it. Ungraded courses show completion only.

Yes. Share the verification link rather than the PDF, so whoever reads it can confirm it against the platform rather than taking an image on trust.

Membership and billing, from the menu under your avatar. You are asked to confirm, and then billing stops — but your subscription stays valid until the expiry date it already had. You do not lose access the moment you cancel.

Account settings. Your name is copied onto every certificate at the moment it is issued, so fix it before you finish a course rather than after.

Please do. Only learners who have actually worked through a course can rate it, which is what makes the number next to the price worth anything.